Under the Turkish Personal Data Protection Law No. 6698 ("KVKK"), Prof. Dr. Cengiz Eser Estetik, Plastik ve Rekonstrüktif Cerrahi Kliniği, acting as data controller, would like to inform you about the purposes for which your personal data is processed, with whom it may be shared, and the rights available to you under the law.

Data Controller

Legal name: Prof. Dr. Cengiz Eser Estetik, Plastik ve Rekonstrüktif Cerrahi Kliniği
Address: Cemalpaşa Mah. Gazipaşa Bulvarı, Karadayı Apt. K:6 N:12, Seyhan/Adana, Türkiye
E-mail: info@drcengizeser.com
Phone: +90 538 773 5463

Personal Data We Process

Only the data you provide to us is processed through this website:

Identity and contact data: your name, phone number and e-mail address, as submitted via the contact form, phone, WhatsApp or e-mail.
Request content: the message you include with your appointment or information request.
Transaction security data: IP address and access logs recorded technically by the web server.

Health data is classified as special category personal data and is not collected through this website. Please do not include information about your medical condition in the contact form — share it only during your consultation at the clinic.

Purposes of Processing

Responding to your appointment and consultation requests
Answering your questions and communicating with you
Maintaining the security and continuity of the website
Fulfilling obligations arising from applicable legislation

Legal Basis

Your personal data is processed under Article 5 of the KVKK on the grounds that processing is directly related to the establishment or performance of a contract, that it is mandatory for the data controller to fulfil its legal obligations, and that it is necessary for the legitimate interests of the data controller provided that your fundamental rights and freedoms are not harmed.

Method of Collection

Your personal data is collected by automated and partly automated means through electronic channels such as the website contact form, e-mail, telephone and WhatsApp.

Transfers

Your personal data is never sold or transferred to third parties for marketing purposes. It may be shared only with the hosting provider of this website, to the extent technically necessary to keep the service running, and with legally authorised public authorities where required by legislation.

Retention Period

Your personal data is retained for as long as required by the purpose of processing and for the statutory limitation periods set out in applicable legislation. At the end of these periods it is deleted, destroyed or anonymised.

Your Rights Under the KVKK

Under Article 11 of the KVKK you have the right to:

Learn whether your personal data is being processed
Request information if it has been processed
Learn the purpose of processing and whether the data is used accordingly
Know the third parties, in Türkiye or abroad, to whom the data has been transferred
Request correction of incomplete or inaccurate data
Request deletion or destruction of the data under the conditions set out in the law
Request that correction, deletion and destruction be notified to third parties to whom the data was transferred
Object to a result reached against you through analysis carried out solely by automated systems
Claim compensation if you suffer damage due to unlawful processing

How to Apply

You may submit requests relating to the rights above, together with information verifying your identity, by e-mail to info@drcengizeser.com or in writing to the address given above. Applications are concluded free of charge within thirty days at the latest, depending on the nature of the request.

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